It seems your cocokind products may have become slightly solid during transit. Fret not! This is completely normal. We use organic virgin coconut oil in a few of our products, which can be impacted by the surrounding temperature! When it is under its melting point of 76 degrees, the oil can become a solid. Here are few ways you can quickly get you product back to liquid form:
1) Place the bottle in a bowl of warm water for 3 minutes.
2) Run the bottle under warm water for 20 seconds
3) Place the products by a heater for a few short minutes
Once the product is back into liquid state (which should happen quickly), shake it up! This will get our products back to being 100% liquid and ready to use. After this initial step, the serum and cleanser will stay liquid as long as they are kept in room temperature…and you can get started reaping the benefits from our nutritious skincare!